Payment, Delivery  and Return Policy 

Terms & Conditions – Please Read Before Placing Your Order
By purchasing an item through www.bibihanum.com, you agree to the following terms:

Secure Payment

  • Bibihanum.com guarantees secure transactions.
  • Payment can be made via Visa or Mastercard.
  • Customers from Russia and neighboring countries can pay via KoronaPay (to a mobile number) or Mir card (contact us for details).
  • For payment inquiries, email info@bibihanum.com or message Mohinur or Javohir via chat.

Delivery

  • Free shipping within Uzbekistan.
  • International shipping costs depend on item quantity, weight, and destination (calculated at checkout).
  • Estimated delivery: 14–24 business days for in-stock items (varies by country).
  • Note: Delivery times are approximate and not guaranteed.

Important:

  • All prices are in USD; transactions are processed in USD.
  • Bibihanum.com reserves the right to limit order quantities.
  • All items are sold "as is."

Returns & Exchanges

  • All sales are final – no returns or exchanges.
  • Due to the handmade nature of our silk ikat clothing, we cannot accept returns.
  • For sizing assistance, contact us (info@bibihanum.com or chat) and provide measurements (bust, waist, hips, height, weight) for the best fit.

Handmade Characteristics

Our textiles are hand-dyed and woven, which may result in:

  • Slubs or slight yarn irregularities – natural texture variations.
  • Minor weaving inconsistencies – part of the artisanal process.
  • Subtle color variations – unique to each piece.

Sale Items

  • Discount purchases are non-refundable and non-exchangeable.
  • Check product details, size charts, and images carefully before ordering.

We strive to provide excellent service. For inquiries, email info@bibihanum.com – we’ll respond promptly.