
Payment, Delivery and Return Policy
Terms & Conditions – Please Read Before Placing Your Order
By purchasing an item through www.bibihanum.com, you agree to the following terms:
Secure Payment
- Bibihanum.com guarantees secure transactions.
- Payment can be made via Visa or Mastercard.
- Customers from Russia and neighboring countries can pay via KoronaPay (to a mobile number) or Mir card (contact us for details).
- For payment inquiries, email info@bibihanum.com or message Mohinur or Javohir via chat.
Delivery
- Free shipping within Uzbekistan.
- International shipping costs depend on item quantity, weight, and destination (calculated at checkout).
- Estimated delivery: 14–24 business days for in-stock items (varies by country).
- Note: Delivery times are approximate and not guaranteed.
Important:
- All prices are in USD; transactions are processed in USD.
- Bibihanum.com reserves the right to limit order quantities.
- All items are sold "as is."
Returns & Exchanges
- All sales are final – no returns or exchanges.
- Due to the handmade nature of our silk ikat clothing, we cannot accept returns.
- For sizing assistance, contact us (info@bibihanum.com or chat) and provide measurements (bust, waist, hips, height, weight) for the best fit.
Handmade Characteristics
Our textiles are hand-dyed and woven, which may result in:
- Slubs or slight yarn irregularities – natural texture variations.
- Minor weaving inconsistencies – part of the artisanal process.
- Subtle color variations – unique to each piece.
Sale Items
- Discount purchases are non-refundable and non-exchangeable.
- Check product details, size charts, and images carefully before ordering.
We strive to provide excellent service. For inquiries, email info@bibihanum.com – we’ll respond promptly.